Dedicated service
Always at your side
WAGNER MAGNETE's outstanding service is an essential part of our promise to you, our customer. Our aim is not only to provide you with high-quality products, but also to offer you excellent customer service.
That's why our service portfolio includes comprehensive consultation, where we work with you to determine the optimal magnetic solutions for your individual needs and requirements. Our experts have decades of experience in magnet technology and will help you find the best solution.
In addition, our installation service offers professional installation of our products in your system. Our qualified technicians ensure efficient and safe installation to ensure the best possible performance of our magnets.
Last but not least, our service offer includes regular and thorough maintenance of your WAGNER MAGNETE products. Our maintenance professionals ensure that your magnets are always in top form, efficiency remains high and service life is maximised.
You can rely on WAGNER MAGNETE - we are there for you when you need us.
Personalised advice
For your individual needs
Whether you are interested in our demagnetising devices, clamping magnets or one of our many other magnet technology solutions, at WAGNER MAGNETE we are committed to ensuring that you receive the exact product that meets your requirements.
We know that every application and every production environment is unique. That is why we attach great importance to providing you with personalised advice. Our experts take the time to understand your specific requirements so that we can offer you the best magnetic technology solutions.
But we go even further: in our in-house technical centre, we are able to carry out feasibility studies and test the performance of our products under real-life conditions. With this added security, you can rest assured that the solution we recommend really is the best choice for your specific application.
At WAGNER MAGNETE, the customer takes centre stage. Your satisfaction is our top priority. That's why we offer you comprehensive, personalised advice to ensure that you get the perfect magnet technology for your needs.
Professional assembly
For optimum results and operational reliability
At WAGNER MAGNETE, we are not only experts in the manufacture of high-quality magnet technology, we also ensure that our products are installed correctly and safely. After all, professional installation is just as important as the product itself when it comes to ensuring optimum performance and operational safety.
Our highly qualified installation team carries out installations both in our own production facilities and directly on site at the customer's premises. This gives us the flexibility to install our products exactly where they are needed and allows us to take into account the specific conditions and requirements on site.
Whether it is a single clamping magnet or a complex degaussing device, we ensure that each product is carefully and precisely assembled to guarantee maximum efficiency and longevity.
At WAGNER MAGNETE, customer satisfaction is our top priority. That's why we never compromise when it comes to the installation of our products. You can rely on our first-class assembly service to ensure that your magnet technology works smoothly right from the start.
Reliable maintenance
For the longevity of your products
At WAGNER MAGNETE, we understand that regular and professional maintenance is crucial for the functionality and longevity of our products. That's why we offer comprehensive maintenance services to ensure that your magnet technology always works optimally and that you can continue your work processes without disruption.
We carry out maintenance on site at your premises. Our trained service team specialises in the maintenance of our products and has the necessary expertise to resolve any problems quickly and effectively. If required, we can also carry out remote maintenance using modern PLC technologies. This enables us to respond promptly to your maintenance needs and minimise potential downtimes.
Our maintenance services include preventive measures to avoid future problems as well as targeted repairs when faults occur. Every maintenance job is carried out with the utmost care and in strict compliance with safety standards to ensure the optimum performance of your products.
Rely on the maintenance service from WAGNER MAGNETE - for long-lasting performance and reliability of your magnet technology.
Discover the WAGNER PLUS POINTS!
For technology that convinces
Are you wondering what sets WAGNER MAGNETE apart from others? It's our unique WAGNER PLUS POINTS. Behind this term lie the advantages and added value that you will only find with us:
- Unrivalled product quality: thanks to our extensive experience and innovation.
- Unrivalled customer service: We are there for you before, during and after your purchase.
- Optimised control technology: Perfection down to the last detail, for maximum efficiency.
- Efficient remote maintenance network: Minimal interruptions, maximum uptime.
Would you like to find out more and delve deeper into the details of our WAGNER PLUS POINTS? Then follow us to the detailed overview and discover why WAGNER MAGNETE is the right choice for your company.
YOUR ADVANTAGES
- Comprehensive services for the entire product range
- Individual and customised solutions for customer requirements
- Direct contact with the manufacturer for fast and effective support
- Use of the company's own technical centre for feasibility tests
- Solution-orientated approach based on extensive product knowledge and industry experience
- Application of modern assembly techniques and compliance with quality standards
- Preventive measures and targeted repairs to ensure optimum performance
- Strict adherence to safety standards
